Terms of Service

Effective Date: 02-08-2025

Welcome to EmaanbyAlmas,. By using our website https://emaanbyalmas.com/, placing an order, or interacting with our services, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

This website is operated by EmaanbyAlmas, a jewelry business based in Pakistan. Throughout the site, the terms "we", "us", and "our" refer to [Your Store Name]. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these terms.

We reserve the right to update, change, or replace any part of these Terms of Service at any time.

2. Products & Pricing

  • We offer a range of pure silver (925 sterling silver) and artificial/fashion jewelry.

  • All products are subject to availability.

  • Prices are listed in Pakistani Rupees (PKR) and may change without notice.

  • We reserve the right to discontinue any product at any time.

3. Order Acceptance

  • All orders placed through our website are subject to acceptance.

  • We reserve the right to cancel any order for reasons including but not limited to: product availability, errors in product or pricing information, or suspected fraudulent activity.

4. Payment Terms

  • We accept Cash on Delivery (COD), Bank Transfers, Easypaisa, JazzCash, and Credit/Debit Cards (if activated).

  • For high-value or custom orders, we may require a partial or full advance payment.

  • Orders will only be processed after payment confirmation (if applicable).

5. Shipping & Delivery

  • We offer delivery across Pakistan via reputable courier services.

  • Estimated delivery times are provided but not guaranteed.

  • Delays caused by courier services or public holidays are beyond our control.

6. Returns & Exchanges

  • We do not offer refunds unless an item is damaged or incorrect.

  • Exchanges are only allowed if the item is defective, damaged, or incorrect, and reported within 24 hours of delivery.

  • For more details, refer to our [Refund & Exchange Policy].

7. Product Representation

  • We try to display products as accurately as possible. However, actual colors, textures, or sizes may vary slightly due to lighting, screen settings, and craftsmanship.

  • Minor differences will not qualify for a return or exchange.

8. User Conduct

You agree not to:

  • Use the site for unlawful purposes.

  • Attempt to gain unauthorized access to any part of the website.

  • Upload any harmful content (viruses, malware, etc.).

  • Copy, modify, or distribute our content without permission.

9. Privacy

We value your privacy and protect your data in accordance with our [Privacy Policy]. By using our site, you consent to our collection and use of personal information.

10. Intellectual Property

All content on this website (text, images, logos, designs) is the property of [Your Store Name] and is protected by copyright laws. You may not reuse or reproduce any part of our content without prior written permission.

11. Limitation of Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages arising from your use of the site or purchase of our products.

  • Damage caused by misuse or mishandling of our products.

  • Allergic reactions or sensitivities to materials (please check product descriptions before ordering).

12. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts of Lahore, Pakistan.

13. Contact Information

For questions about our Terms of Service, please contact us:

📧 Email: support@emaanbyalmas.com
📱 WhatsApp: +92-XXX-XXXXXXX
📍 Location: Lahore, Pakistan