FAQs

General Questions

Our artificial jewelry is made with premium materials and protective coatings to maintain shine and color with proper care. Avoid contact with water, perfumes, or chemicals for best results.

Each product is clearly labeled as either “925 Sterling Silver” or “Fashion/Artificial Jewelry” on the product page. Feel free to contact us if you need help before ordering.

Yes, silver can naturally oxidize over time. Regular wear and proper care can help maintain its shine. You can gently polish with a silver cloth to restore brilliance.

  • Keep it away from water, perfume, and chemicals.
  • Store it in a dry place in the pouch provided.
  • Gently wipe with a soft cloth after use.

Order and support

Simply browse our collections, add your favorite items to the cart, and proceed to checkout. We accept multiple payment methods for your convenience.

Yes! You can DM us on Instagram or message us on WhatsApp with product links or screenshots, and we’ll assist you with manual order placement.

Orders can only be changed or cancelled within 2 hours of placing them. Once shipped, we cannot modify or cancel the order.

WhatsApp: +92-XXX-XXXXXXX

Email: support@[yourstore].com

Instagram DM: @[yourhandle]

We’re available Mon–Sat, 10 AM – 7 PM.

Yes! Every order comes in our signature gift-ready packaging — perfect for gifting or treating yourself.

Shipping & Delivery

Yes, we offer fast delivery to all major cities and towns in Pakistan through trusted courier partners.

Ready-to-ship items: 2–5 business days

Made-to-order items (silver): 5–7 business days

You’ll receive tracking details once your order is dispatched.

Currently, we ship only within Pakistan. International shipping may be offered soon — stay tuned!